Air Niugini

How Tos 5

• How to Make a Booking Online
• How to Purchase Baggage Online
• How to Print and Download Ticket
• How to Request Meal
• How to add or modify seats

Getting Started 0

Shop and Book 28

• What is Online Booking? How can I access it?
• What is a Booking Reference?
• What is an Electronic Ticket (E-ticket)?
• Which flights are available for online booking?
• What classes of service are available? Can I book different classes for different parts of my trip?

See all 28 articles

Manage My Bookings (MYB) 9

• What is Manage Your Booking (MYB)? Where can I access it?
• What services does MYB support?
• How can I view my reservation?
• What ancillaries are available for purchase through MYB? How do I purchase these ancillaries?
• How do I add or modify seats?

See all 9 articles

Exchanges, Cancellations & Refunds 10

• Can I make changes online for my flight itinerary?
• Can I make changes online for only one passenger in the booking?
• Will I have to pay any fees for changing my ticket?
• What happens if my booking goes up in price after making changes?
• What happens if I change my booking and I am due a refund?

See all 10 articles

Online Check-in 10

• What is online check-in? How can I access it?
• Is the online Check-in facility available from all airport locations?
• How do I use online check-in?
• When does the Online check-in facility becomes available?
• Can I use online check-in for other passengers in my travelling party?

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Earning Points 7

• I do not fly that much, will I benefit?
• Can anyone join?
• What about the tax, fees and surcharges I pay on the air ticket, do I receive points for that?
• Is it possible to earn points on an unused ticket?
• How do I earn points?

See all 7 articles

Redeeming Points 16

• How do I instantly book and purchase a Destinations Reward Ticket with "Points" + "Cash" Combination Online?
• Can I Book Now Online and Pay Later?
• How many points do I need?
• Can I upgrade to Business Class using points? Have insufficient points to redeem, can I top-up with cash?
• How can I found out how many points do I have?

See all 16 articles

FAQs 3

• What payment methods are available when purchasing tickets online?
• What should I do if I encounter an error during purchase using my credit/debit card?
• I paid for my booking online but have not recieved the booking confirmation email with the Etickets. What should I do?

Credit/Debit Cards 5

• What credit cards does Air Niugini accept for flights booked online?
• Are online bookings and payment transactions safe?
• Can I pay for an online booking with my credit card if I am not travelling myself?
• Can I use my debit card to purchase tickets online?
• Can I pay for one booking with multiple cards?

Points + Cash 0

Travel Bank 0

Fare Lock 3

• What is Fare Lock?
• How do I use the Fare Lock option?
• What are the Terms and Conditions associated to Fare Lock?

Pay Later 3

• What is Book Now Pay Later? How does it work?
• Why is the 'Book Now Pay Later' option not available during making reservation?
• Book Now Pay Later

BSP Mobile Payment 1

• What is BSP Mobile Payment and how does it work?

UATP 1

• What is Universal Air Travel Plan (UATP) and how does it work?

PayPal 2

• What is PayPal and how does it work?
• Can I pay for my domestic flight using PayPal?

POLi 2

• What is POLi and how does it work?
• Can I pay for my domestic flight using POLi?

BSP Pay 1

• What is BSP Pay? How does it work?