Once you have successfully purchased your ticket(s), a summary of your travel itinerary will be displayed along with your booking reference and E-tickets on the 'Confirmation Page'. In addition, a confirmation email with your E-tickets will also be sent to your email address provided during the booking process.

If you have confirmed that you have been charged but not received e-tickets, contact us immediately on phone number (+675) 327 3780/3291/3779/3305 or email us at ehelpdesk@airniugini.com.pg. A representative of our E-Helpdesk support team will be in touch to assist.

Note: You are required to provide details on the transaction in question so that these can be checked and appropriate assistance provided.