Air Niugini

Shop and Book 28

• What is Online Booking? How can I access it?
• What is a Booking Reference?
• What is an Electronic Ticket (E-ticket)?
• Which flights are available for online booking?
• What classes of service are available? Can I book different classes for different parts of my trip?

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Manage My Bookings (MYB) 9

• What is Manage Your Booking (MYB)? Where can I access it?
• What services does MYB support?
• How can I view my reservation?
• What ancillaries are available for purchase through MYB? How do I purchase these ancillaries?
• How do I add or modify seats?

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Exchanges, Cancellations & Refunds 10

• Can I make changes online for my flight itinerary?
• Can I make changes online for only one passenger in the booking?
• Will I have to pay any fees for changing my ticket?
• What happens if my booking goes up in price after making changes?
• What happens if I change my booking and I am due a refund?

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Online Check-in 10

• What is online check-in? How can I access it?
• Is the online Check-in facility available from all airport locations?
• How do I use online check-in?
• When does the Online check-in facility becomes available?
• Can I use online check-in for other passengers in my travelling party?

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