Frequently Asked Questions FAQs

What payment methods are available when purchasing tickets online?
The following forms of payment are supported and accepted online: Credit/Debit cards Universal Air Travel Plan (UATP) *temporarily suspended online. BSP...
Mon, 30 Jan, 2023 at 11:53 AM
What should I do if I encounter an error during purchase using my credit/debit card?
If an error occurs during purchase, an error message will be displayed on the page with advise of next actions to take. It is advisable to always ensure tha...
Fri, 15 Apr, 2022 at 8:57 PM
I paid for my booking online but have not recieved the booking confirmation email with the Etickets. What should I do?
Once you have successfully purchased your ticket(s), a summary of your travel itinerary will be displayed along with your booking reference and E-tickets on...
Fri, 15 Apr, 2022 at 8:57 PM