Air Niugini Limited, reserves the right to withdraw or modify all or any of the below rules applicable to Fare Lock Terms & Conditions at any time at its sole discretion without giving any prior notice.
- Fare Lock service is applicable only on flight bookings made www.airniugini.com.pg for all Air Niugini operated domestic and international flights.
- The Fare Lock option is not available for flights departing within 7 days prior to the scheduled departure date.
- Fare Lock fee is based on the hold period and is charged when placing a booking on hold.
- Changes to flight dates and names are not allowed once the fare has been locked in.
- The Hold Fees is charged per person per booking, applicable only to adults & children. Infants will not be charged a hold fee.
- Fare Lock fee is non-refundable and will be forfeited if user fails to confirm the booking within the required hold period.
- Fare Lock service is valid only on selected Economy branded fares, including Economy Saver, Economy Semi-Flex and Economy Flex.
- Branded fares Economy Promo, Business Saver, Business Flex, Economy Award & Business Awards are excluded from this service.
- Use of Promo codes will not be offered Fare Lock option to place booking on hold.
- Valid forms of payment allowed for paying on-hold fees and hold bookings are Credit Cards (Visa, Mastercard & Amex)
- Valid forms of payment allowed for purchasing Fare Lock bookings are Credit Cards (Visa, Mastercard & Amex).
- The Pay Later and Points + Cash forms of payment are not allowed to pay on-hold fees and purchase Fare Lock bookings.
- All held bookings can only be paid for via Manage Your Bookings online www.airniugini.com.pg
- Customers are not allowed to hold a booking and go to sales offices (ATO/CTO) to complete purchase ticket(s).
- Flight extras (seats and ancillaries) can be selected during the booking flow. However, these can only be added to the ticket once the held-booking is purchased.
- All other existing Terms and Conditions shall be applicable.