Air Niugini
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Knowledge base
General
How Tos
5
How to Make a Booking Online
How to Purchase Baggage Online
How to Print and Download Ticket
How to Request Meal
How to add or modify seats
Getting Started
0
Internet Booking Engine
Shop and Book
28
What is Online Booking? How can I access it?
What is a Booking Reference?
What is an Electronic Ticket (E-ticket)?
Which flights are available for online booking?
What classes of service are available? Can I book different classes for different parts of my trip?
See all 28 articles
Manage My Bookings (MYB)
9
What is Manage Your Booking (MYB)? Where can I access it?
What services does MYB support?
How can I view my reservation?
What ancillaries are available for purchase through MYB? How do I purchase these ancillaries?
How do I add or modify seats?
See all 9 articles
Exchanges, Cancellations & Refunds
10
Can I make changes online for my flight itinerary?
Can I make changes online for only one passenger in the booking?
Will I have to pay any fees for changing my ticket?
What happens if my booking goes up in price after making changes?
What happens if I change my booking and I am due a refund?
See all 10 articles
Online Check-in
10
What is online check-in? How can I access it?
Is the online Check-in facility available from all airport locations?
How do I use online check-in?
When does the Online check-in facility becomes available?
Can I use online check-in for other passengers in my travelling party?
See all 10 articles
Destination Loyalty Program
Earning Points
7
I do not fly that much, will I benefit?
Can anyone join?
What about the tax, fees and surcharges I pay on the air ticket, do I receive points for that?
Is it possible to earn points on an unused ticket?
How do I earn points?
See all 7 articles
Redeeming Points
16
How do I instantly book and purchase a Destinations Reward Ticket with "Points" + "Cash" Combination Online?
Can I Book Now Online and Pay Later?
How many points do I need?
Can I upgrade to Business Class using points? Have insufficient points to redeem, can I top-up with cash?
How can I found out how many points do I have?
See all 16 articles
Payment Options
FAQs
3
What payment methods are available when purchasing tickets online?
What should I do if I encounter an error during purchase using my credit/debit card?
I paid for my booking online but have not recieved the booking confirmation email with the Etickets. What should I do?
Credit/Debit Cards
5
What credit cards does Air Niugini accept for flights booked online?
Are online bookings and payment transactions safe?
Can I pay for an online booking with my credit card if I am not travelling myself?
Can I use my debit card to purchase tickets online?
Can I pay for one booking with multiple cards?
Points + Cash
0
Travel Bank
0
Fare Lock
3
What is Fare Lock?
How do I use the Fare Lock option?
What are the Terms and Conditions associated to Fare Lock?
Pay Later
3
What is Book Now Pay Later? How does it work?
Why is the 'Book Now Pay Later' option not available during making reservation?
Book Now Pay Later
BSP Mobile Payment
1
What is BSP Mobile Payment and how does it work?
UATP
1
What is Universal Air Travel Plan (UATP) and how does it work?
PayPal
2
What is PayPal and how does it work?
Can I pay for my domestic flight using PayPal?
POLi
2
What is POLi and how does it work?
Can I pay for my domestic flight using POLi?
BSP Pay
1
What is BSP Pay? How does it work?