If an error occurs during the check-in process, a specific error message will be displayed on the page with advice on the next actions to take. Usually, the error messages will include Helpdesk contacts to reach out to for help. 

Alternatively, you can contact us immediately on phone number (+675) 327 3780 or email us at ehelpdesk@airniugini.com.pg. A representative of our E-Helpdesk support team will be in touch to assist.